1. Shipping & Delivery Timelines
- Orders are processed within 2-3 business days.
- Delivery time varies based on location but typically ranges from 5-10 business days.
- Remote locations may experience longer shipping times.
2. Shipping Charges
- Standard shipping is free for all orders above a certain value (as per promotions).
- Additional charges may apply for expedited delivery or remote areas.
3. Tracking Orders
- Customers will receive a tracking link via email once the order is dispatched.
- Live order tracking is available on our website.
4. Damaged or Missing Items
- If an order arrives damaged, customers must notify us within 48 hours of delivery.
- Missing items must be reported within 3 days of receiving the order.
- VD Motors will arrange for a replacement or refund based on verification.
For any further queries, reach out to legal@vdmotors.in or call 02269647392.