Frequently Asked Questions | VDG Motors EV Support

Is home delivery available?

Yes. VD Motors offers doorstep delivery across serviceable pincodes. Check availability at the time of booking.

How do I track my order?

Once your order is dispatched, you will receive a tracking link via SMS and email. You can also track it from your account dashboard.

Is a driving licence required to ride?

Yes. A valid driving licence is required for all electric two-wheelers with a top speed above 25 km/h as per Indian motor vehicle regulations.

How do I become a VD Motors dealer?

Visit the Partner With Us section, fill the dealer application form, and our team will contact you within 3 business days.

What payment methods are accepted?

We accept UPI, net banking, all major credit/debit cards, EMI via partner banks, and cash payment at showrooms.

Do VD Motors vehicles qualify for FAME subsidies?

Yes, all VD Motors vehicles are FAME-approved. The subsidy is automatically applied at the point of purchase.

What is the range of VD Motors EVs on a single charge?

Range varies by model — between 60 and 120 km on a full charge depending on the model and riding conditions.

How long does it take to charge?

Standard charging takes 5–6 hours. With an optional fast charger, a full charge takes approximately 3 hours.

Can I service my VD vehicle at any mechanic?

We recommend authorised service centres only. Servicing by unauthorised workshops may void your warranty.

What is covered under the standard warranty?

VD Motors provides a 3-year/30,000 km warranty on the frame, 2 years on the battery, and 1 year on electrical components.

Our team is available Mon–Sat, 9 AM – 6 PM IST.

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